Legal Information

Terms & Conditions

Welcome to Volcanavi! These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Volcanavi if you do not agree to all of the terms and conditions stated on this page.

1. Service Description

Volcanavi ("the Service") provides aggregated data, visualizations, and AI-generated informational content related to volcanic activity in Japan for informational and educational purposes only. The Service is not a substitute for official warnings or safety advisories.

2. Accounts and Subscriptions

• Account Creation: When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
• Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
• Subscriptions: Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). All payment processing is handled by our third-party payment processor, Stripe. We do not store or have access to your credit card details.

3. Disclaimers and Limitation of Liability

This is the most important section of our terms. Please read it carefully.

• For Informational Purposes Only: The data, maps, advisories, and all other information presented on this Service are for informational purposes only. This information should NEVER be used for making safety-critical decisions.
• Data Sources: Volcanavi leverages data and information from a variety of third-party sources, including but not limited to the Japan Meteorological Agency (JMA), the Geological Survey of Japan (GSJ), Google Maps, and other public APIs. The information we provide is only as good as these sources.
• No Guarantee of Accuracy: We cannot and do not guarantee the accuracy, completeness, or timeliness of the information provided. Data may be delayed, contain errors, or have omissions. Volcanavi and its owners, operators, and affiliates cannot be held liable for any disparity, inaccuracy, or inadequacy in the information.
• AI-Generated Content: Portions of our content (such as geological profiles, hiking route suggestions, and amenity details) are generated by artificial intelligence. This content is for informational purposes and may contain inaccuracies, hallucinations, or fabrications. It should not be considered authoritative or a substitute for professional advice.
• Primary Source Verification: For any decisions regarding personal safety, travel, evacuation, or health, you MUST consult official, primary sources such as the Japan Meteorological Agency (JMA), your local authorities, and qualified travel/safety professionals.

4. Intellectual Property

The Service and its original content (excluding data provided by third parties), features, and functionality are and will remain the exclusive property of Volcanavi and its licensors. Our branding, logos, and application design are protected by copyright and trademark laws.

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Privacy Policy

Your privacy is important to us. It is Volcanavi's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

• Personal Data: When you register for an account, we may ask for personal information, such as your name and email address. You may optionally provide additional information such as country of origin, preferred language, and bio. When you subscribe, our payment processor (Stripe) will collect payment information on our behalf. We do not store or have direct access to your full payment details, only a customer identifier provided by Stripe.
• Usage Data and Activity Tracking: We automatically collect information about how you interact with our Service to improve user experience and security. This includes:
  • Session Data: Login times, session duration, and session identifiers
  • Page Views: Pages you visit and time spent on each page
  • Browser Information: Browser type, version, and user agent string
  • Network Data: IP address for security and fraud prevention
  • Activity Timestamps: Date and time of your interactions with the Service
• Cookies: We use cookies to maintain your session and improve your experience. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Submitted Content: Feedback, comments, or other information you voluntarily submit through our forms.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our Service
• To manage your account and subscription
• To communicate with you, including for customer service and to provide you with updates and other information relating to the website
• To improve, personalize, and expand our Service
• To monitor the usage of our Service to prevent fraud and enhance security
• To analyze user behavior and engagement to improve features and user experience
• To detect and prevent security threats, unauthorized access, and inactivity-based session timeouts
• To comply with legal obligations

3. User Activity Analytics

We collect and store user activity data, including logins, page views, session durations, IP addresses, and browser information. This data is used exclusively for:

• Service Improvement: Understanding how users interact with different features to optimize the user experience
• Security: Detecting unusual activity patterns, preventing unauthorized access, and implementing automatic session timeouts for user protection
• Performance Monitoring: Identifying and resolving technical issues

This activity data is only accessible to administrators and is never sold or shared with third parties for marketing purposes. Users can request deletion of their activity data by contacting us through the feedback form.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with third-party vendors and service providers that perform services on our behalf, such as:

• Payment Processing: Stripe, Inc.
• Infrastructure: Web hosting and database providers (Base44 platform)
• Analytics: Google Analytics for aggregated usage statistics

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Retention

• Account Data: Your account information is retained for as long as your account is active. If you delete your account, your personal data will be removed, though some records may be retained for legal compliance purposes.
• Activity Logs: User activity data (logins, page views, session information) is retained for analytical and security purposes. You may request deletion of this data at any time.
• Anonymized Data: We may retain anonymized, aggregated data indefinitely for statistical and analytical purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and activity logs
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications (though we send very few)

To exercise these rights, please contact us through the feedback form available on the platform.

7. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement:

• Automatic session timeouts after 30 minutes of inactivity
• Secure authentication and authorization mechanisms
• Regular security monitoring and updates
• Encrypted data transmission (HTTPS)

8. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through the feedback form available on the platform.